The new-look Outlook for Mac is available this week to beta testers in signed up to the Insider Fast builds. Simply toggle the 'New Outlook' in the top right-hand corner of the app window.
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Hi,Does it show correctly on the web mail?Do you mean some folders like Drafts or Sent are missing? Would you mind sharing a screenshot here so that we can do further research?What's your account type? According to my research, this issue usually occurs to IMAP account. If you are using IMAP account, please refer to the following steps to subscribe to these folders again and see if there are any improvements.1. Go to Mail Preferences Accounts.2. Select your email account and click the Advanced tab.3. Check the box next to Automatically synchronize changed mailboxes.4.
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Close the Preferences panel and click save.5. Restart the entire mail program.6. If your folders are still not showing, please go to the View menu and select Show Mailboxes.What’s more, if these folders are under On My Computer, they could be hidden. To show the On My Computer folders in the navigation pane, on the Outlook menu, please click Preferences.
Under Personal Settings, click General and then, under Folder list, clearthe Hide On My Computer folders check box.If issue continues, please try creating a new profile and then check the result. You could refer tofor detailed steps.Any updates, please feel free to post back.Regards,PerryPlease remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact. Click to learn more. Visit the dedicated to share, explore and talk to experts about Microsoft Teams.
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January 2023
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